Return Policy
Return & Exchange Policy
We want you to love your purchase. If something’s not right, we’re here to help.
How to Start a Return or Exchange
Please contact us within 7 days of receiving your order by emailing info@theafterdarkproject.com.
In your email, be sure to include:
- Your order number
- Photos clearly showing the issue
Our team will review your request and get back to you as quickly as possible with the next steps.
Return Shipping Costs
We aim to make returns as simple and fair as possible.
We cover return shipping costs ONLY IF:
- The item is defective
- The wrong product was sent
- There’s a size mismatch caused by incorrect labeling on our end
Customers are responsible for return shipping costs IF:
- They change their mind about the item
- They ordered the wrong size but sizing information was accurate
- They want to exchange for a different color or style
Eligibility
To be eligible for a return or exchange:
- Items must be unworn, unwashed, and in original condition
- Requests must be made within 7 days of delivery
- Custom or final sale items are non-refundable
Damaged or Incorrect Items
If you received a damaged item or the wrong product, we sincerely apologize.
Please email us right away so we can make it right.